Last updated: June 2026. This Privacy Policy explains how Ryze Packaging USA ("Ryze Packaging", "we", "us" or "our") collects, uses, shares and protects your information when you visit our website, request a quote, or place an order for custom printed boxes and packaging. By using our website and services, you agree to the practices described below.
Who We Are
Ryze Packaging USA provides custom printed boxes and branded packaging for businesses across the United States and select international markets. Our registered business address is 30 N Gould St, STE R, Sheridan, WY 82801, United States. For any privacy-related questions you can reach us at sales@ryzepackaging.com or +1 (307) 310-8400.
Information We Collect
We only collect the information we need to provide our packaging services:
- Contact & order details — your name, business name, email address, phone number, shipping/billing address and the details of your packaging requirements.
- Artwork & project files — logos, designs and specifications you upload so we can produce your order.
- Communication records — messages, emails and quote requests you send us.
- Technical data — basic analytics such as browser type, device and pages visited, collected through cookies to help us improve the website.
Payment Information
We do not collect or store your full credit card or bank account details on our own servers. All payments are processed securely by trusted third-party payment providers (such as PayPal and major card processors) who are PCI-DSS compliant. These providers handle your payment data directly under their own privacy and security policies.
How We Use Your Information
Your information is used to prepare quotes, confirm specifications, produce and deliver your custom packaging orders, provide customer support, send order updates, and — where you have agreed — share occasional offers. We do not use your data for any unrelated purpose.
How We Share Information
We share information only with the parties needed to fulfil your order, such as our production team, shipping carriers and payment processors. We never sell, rent or trade your personal data to third parties. We may disclose information if required by law or to protect our legal rights.
Cookies
Our website uses cookies to keep the site working correctly and to understand how visitors use it. You can disable cookies in your browser settings, although some features may not function as intended.
Data Retention
We keep your information only as long as necessary to fulfil your orders, meet legal and accounting obligations, and resolve any disputes. After that, data is securely deleted or anonymised.
Your Rights
You may request to access, correct, update or delete the personal information we hold about you, and you may opt out of marketing emails at any time. To exercise any of these rights, email us at sales@ryzepackaging.com and we will respond promptly.
Data Security
We use appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse. While no online transmission is ever completely secure, we work hard to safeguard your data.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its effective date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us at sales@ryzepackaging.com or call +1 (307) 310-8400.